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Returns & Cancellations

All returns are subject to a 25% handling fee, plus transport. This is to cover the cost of labour, admin and restocking. Your item can only be returned in its original packaging, unused and undamaged. 

Please call us to discuss the return of your item. Once you have agreed to the charges and we have received the item back at our warehouse, you will receive a refund or a credit note minus the charges listed above. 

It is generally not possible to cancel special order goods once they have been put into production, nor to return special order/bespoke items which we do not stock. Please contact us for clarification.